terms conditions & Privacy policy

General Terms & Conditions

VISITORS TO THIS WEB SITE ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ("TERMS"). SO, PLEASE READ THE TERMS CAREFULLY BEFORE CONTINUING TO USE THIS SITE. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, PLEASE DO NOT USE THIS SITE.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties. Neither The BOL Foundation nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which The BOL Foundation shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. The BOL Foundation products, services and logos denoted are reserved to be only by The BOL Foundation or its affiliates or as permited. The BOL Foundation logo may not be used in connection with any product or service that is not a The BOL Foundation product, functions or service.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that The BOL Foundation endorses the website(s). The BOL Foundation has no responsibility for the content of the linked website(s). Applicable Law and Jurisdiction of this WEBSITE are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. The user/site visitor agrees that in the event of any dispute arising in relation to this Disclaimer or any dispute arising in relation to the web site whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Maharashtra only for the resolution of all such disputes.

Privacy Policy 

The BOL Foundation takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, BOL Foundation does not share the e-mail addresses or phone numbers of any of our donors or constituents. The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with BOL Foundation, we maintain the following policies:

• We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to the 'Bread of Life (BOL) Foundation'. 
• We will not release or use this information for any other purpose unless we have your consent.
• We do not trade or sell your personal information with other organisations. 
• We offer donors the option to be recognised anonymously. Yet, we encourage them to provide this information for transparency and impact purposes.
• Donors may request, at any time, to not receive our solicitations.
• Donors may request to not receive certain mailings, such as our newsletter.
• We do not track, collect or distribute personal information entered by those who visit our website.
• Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.
• Personal information if stored in BOL Foundation database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.
• Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology, intrusion detection for all devices and network nodes, state-of-the-art firewall infrastructure that detects malicious application attacks, virus protection, network load balancing, and patch management, security and vulnerability monitoring and tracking, and SQL server attack protection via applications to detect SQL Injection and Cross Site Scripting Attacks.

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we assure the following :

• To be informed of the foundation's mission, of the way the foundation intends to use donated resources, and of its capacity to use donations effectively for their intended purposes
• Maintain transparency and impact of our donors contributions.
• Donations contributed will be used to meet the cost of core objectives of the organization. 85% of the funds are used directly to achieve core objectives, while 15% are used to invest in administrative work which in turn helps us to improve our NGO work and raise donations towards the core objectives. 
• To be informed of the identity of those serving on the foundation's governing board, and to expect the board to exercise prudent judgment in its responsibilities
• To have access to the foundation's most recent financial statements
• To receive appropriate acknowledgment and recognition
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law while balancing transparency and accountability on our side
• To expect that all relationships with individuals representing the foundation to the donor will be professional 
• To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors
• To have the opportunity for their names to be deleted from mailing lists that the foundation may intend to share
• To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers

Donation cancellation & refund policy

BOL Foundation follows a reliable cancellation & refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation, The BOL Foundation will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the wrongly deduced amount will depend on type of card used during transaction. We would require a proof of deduction of the donation amount and written communication for refund from the donor within two days after donation.

• In such cases, if the receipt already has been issued, then the Donor need to return the original receipt at our official address.
• In the case of a tax exemption certificate already issued, refund will not be possible.
• With the help of our payment gateway partner (Razorpay), we will provide refunds in 5-7 business days.

We can be contacted for refund requests through "Contact Us".

What information we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about BOL Foundation as well as conducting the fundraising and other operations of BOL Foundation. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check. 

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organisations that help non-profit organizations with fundraising.

How we use that information

Donor Data may be used for these kinds of purposes:

• Distributing receipts and thanking donors for donations
• Informing donors about upcoming fundraising and other activities of BOL Foundation
• Internal analysis, such as research and analytics
• Record keeping
• Reporting to applicable government agencies as required by law
• Surveys, metrics, and other analytical purposes
• Other purposes related to the fundraising operations

Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.

We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact

The Bread of Life (BOL) Foundation,

Ashirwad, Plot 11, Vijay Nagar, Camp Bhingar,

Ahmednagar, MG, India, 414002.

Contact: +91-9890549387 | +91-9890688680
E-mail: contact@bolfoundation.org 

Security

We are committed to protecting donor personal information from unauthorised access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Updates

We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention

We seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require the Foundation to keep contact information and contribution level of donors on file.

Rights

You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.